I recently attended a conference in New Orleans on software applications that help measure the customer experience focusing on Net Promoter Score (NPS).New Orleans has an abundance of great food…
Read MoreKey Driver Analysis- More than a simple survey Sometimes you need more than a simple survey. Key drivers are factors that influence or “drive” the outcome for a business or…
Read MoreAt Mindspot Research we take surveying and market research surveys seriously. When determining your target audience or gauging their perception of your product or service, a well designed, carefully thought…
Read More