You can change your life at the Orange County Library System (OCLS)

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You can change your life at the Orange County Library System (OCLS)

Since the OCLS became a Mindspot Client we have learned that you can learn to fly, record an album, be entertained or take advantage of a plethora of ways to improve your life at the library. You may think saying that you can READ MORE

Determining Market Feasibility for New Products



Conducting a Market Feasibility Analysis for new products is a critical step in the product development process, sizing the potential market, and ultimately determining market feasibility. There are typically five components to a Feasibility Analysis: Technical, Economic, Legal, Operational, and Scheduling and it READ MORE

The Top Five Reasons Polling Failed to Predict the 2016 Presidential Election

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The Top Five Reasons Polling Failed to Predict the 2016 Presidential Election

With nearly every large political pollster getting the outcome of the United States 2016 Presidential Election between Hillary Clinton and Donald Trump wrong there are many people who want to understand how this happened. We compiled our top five reasons that the polling READ MORE

Five Frogs and a Snake to Grow your Business

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Five Frogs and a Snake to Grow your Business


My goal this afternoon was to write an article about five frogs. My long-term business coach, Alicia Marie the owner of People Biz taught me about identifying five frogs and then eating them every day. It’s metaphorical, of course. She also sent me READ MORE

The Big Easy: Customer Effort

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The Big Easy: Customer Effort


I recently attended a conference in New Orleans on software applications that help measure the customer experience focusing on Net Promoter Score (NPS). New Orleans has an abundance of great food, friendly people and an atmosphere where drinking at any time of day READ MORE

10 Leadership Lessons Learned in my Neighborhood

10 Leadership Lessons Learned in my Neighborhood

Leadership Lessons can come from unlikely places. My neighborhood was the unlikely place I learned 10 valuable leadership lessons applying not only to business but life. Things aren’t going like I would like in my neighborhood. It’s a great location, with great people READ MORE

Google Wished me a Happy Birthday!

Google Wished me a Happy Birthday!

Google wished me a Happy Birthday today by having a special Google Doodle—my home page is set as a default home page to Google. When I clicked on the Google Doodle it defaulted to my Google+ page reminding me that it is my READ MORE

Using Enterprise-Wide Data and Predictive Analytics to Make Money

Using Enterprise-Wide Data and Predictive Analytics to Make Money


Enterprise-wide data is the idea of taking data often housed in silos across the business and using it to create a comprehensive picture. But here’s the thing, effectively using enterprise-wide data can increase your profit margin. If you haven’t considered your big-data initiative READ MORE

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