Leadership Lessons can come from unlikely places. My neighborhood was the unlikely place I learned 10 valuable leadership lessons applying not only to business but life. Things aren’t going as…
Read MoreGoogle wished me a Happy Birthday today by having a special Google Doodle—my home page is set as a default home page to Google. When I clicked on the Google…
Read MoreThe top ten list of most popular words for 2014 might surprise you because of how much the list is driven by what’s in the news and what’s being advertised….
Read MoreImagine a world in which products are notifying the consumers of when maintenance is due and prospect customers are reached directly with advertising that matches their already established trends, likes,…
Read MoreLet’s talk about NPS A Net Promoter Score (NPS) is a measure used to determine the strength or weakness of the customer relationship. Traditionally, Net Promoter Scores are considered a component…
Read MoreFacebook has “the year in review” feature promoted on your Facebook home page, and if you have a Facebook page and have logged in this month, you may have seen…
Read MoreBusiness Ethics. It’s a college course, a magazine, a journal, a type of governance and a philosophy. Consider for a moment for yourself and your business if your ethics are…
Read MoreThey’re back! The first day of the Fall TV lineup has begun for the 2013-2014 season kicking off this Monday, September 24th. Right out of the ratings gate, NBC “wins…
Read MoreWe Can Learn a lot about Developing an Innovation Process from David Bowie. I’m not kidding. An unlikely place I found a way to re-invent my innovation process was reviewing…
Read MoreI’m not going to tell you a story about an experience that I had as a customer recently that WOW’d me. We all know that WOW experience-the WOW Factor– the…
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