Customer Loyalty is the New Innovation

I’m not going to tell you a story about an experience that I had as a customer recently that WOW’d me. We all know that WOW experience-the WOW Factor– the…

Read More

Whole Food for thought –know your corporate and personal values

When I write a new blog it is usually about business, marketing research, or something I found particularly cool. It could be the latest and greatest technology, or even the…

Read More

Social Media Strategy for the 21st Century

I watched “Interview with a Vampire” recently, and I admit I have watched it more than twice. I read the book by Anne Rice when I was in college and…

Read More

Audience Reach and Advertising: Are You Being Targeted?

Have you ever wondered how TV shows are measured, who is being counted, who is being reached, and why on earth your favorite show got canceled? If you have ever…

Read More

Word Obsession Leads to Linguistics Research Fascination

I have recently become fascinated by linguistics research and certainly it is an outcome of my obsession with new words. There is a direct correlation as it is a scientific…

Read More

Survey Design – Asking the Right Questions

Carefully considering the questions used in a questionnaire is one of the most important ways to get quality answers. Regardless of the type of marketing research, you are conducting, whether…

Read More

Survey Design and Tips on How to Ask a Good Question

But (there is always a but), the survey has to be executed and analyzed correctly in order to be of measurable value to you or to your clients. Without measurement…

Read More

Email Saturation is Bringing Classic Marketing Back

Our society is on electronic communication overload and email saturation is bringing back snail mail as an effective marketing channel. According to a recent survey by Microsoft, Americans have three…

Read More

Hurricane Sandy- Did you have a plan? Check out our research

In late October, Hurricane Sandy, the 18th named storm and 10th hurricane of the 2012 Atlantic hurricane season, a category 2 hurricane at its peak, affected 24 states from Florida…

Read More

Exercise Your Right to VOTE!

It’s that time again to stand up and have your opinion counted – VOTE this election! Research shows the United States population over the age of 18 during the last…

Read More